سياسة الخصوصية

Last updated: January 8, 2025

This Privacy Policy describes how Brizee ("the website", "we", "us", or "our company") collects, uses, and discloses your personal information when you visit the website, use our services, or make a purchase from brizee.eu ("the website"), or otherwise communicate with us regarding the website (collectively, the "services"). For the purposes of this Privacy Policy, "you" and "your" refer to users of the services, whether you are a customer, a website visitor, or any other individual whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy: We may update this Privacy Policy from time to time, for example due to changes in our practices or for operational, legal, or regulatory reasons. We will publish the revised policy on the website, update the "Last updated" date, and take any other steps required by applicable laws.

How we collect and use your personal information: In order to provide the services, we collect personal information from various sources, as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses listed below, we may use your information to communicate with you, provide or improve the services, comply with legal obligations, enforce our terms and conditions, or protect the services, our rights, and the rights of our users.

What personal information we collect: The type of personal information we collect depends on how you use our services. By "personal information" we mean information that identifies you or can be linked to you.

Information we collect directly from you:

  • Contact details: name, address, phone number, email

  • Order information: billing and shipping address, payment confirmation

  • Account information: login details, passwords, security questions

  • Customer support information: e.g., the content of your messages

Information about your use of the website: We may automatically collect information about your device, browser, IP address, and your activity on the website through cookies and other technologies.

Information from third parties:

  • Partners such as Shopify and payment gateways that collect payment and order information

  • Tracking technologies (e.g., pixels, web beacons)

Use of personal information:

  • Providing products and services (e.g., processing orders, handling refunds)

  • Marketing and advertising (e.g., sending newsletters, personalized ads)

  • Security and fraud prevention

  • Customer support and improving our services

Cookies: We use cookies on our website. For more details, please see https://www.shopify.com/legal/cookies . Cookies help personalize the user experience and enable analytics.

Disclosure of personal information: We may share your information with the following categories of recipients:

  • Service providers (e.g., payment processors, IT support, warehousing and shipping)

  • Business and marketing partners

  • Potential mergers or legal proceedings

Children: Our services are not intended for children, and we do not knowingly collect their information. If you are a parent and suspect that a child has shared personal data, please contact us.

Data security and retention: The security of your data is important to us, but no system is 100% secure. Data retention is governed by legal requirements and business needs.

Your rights: You have the right to:

  • Access your data

  • Delete your data

  • Correct inaccurate data

  • Data portability

  • Unsubscribe from marketing

  • Restrict processing or withdraw consent

  • Appeal a decision or file a complaint

You can exercise your rights on our website or by contacting us at info@brizee.eu.

International users: Your data may be transferred and processed outside of your country, in accordance with applicable international data protection agreements.